Air Astana Flight Change Policy

Air Astana's flight change policies vary based on fare type, route, and timing of the change request. Here's an overview:

General Change Policy:

Online Changes: Passengers can modify their flight date and time through the "Manage My Booking" section on Air Astana's website.

Fare Rules: Specific fare rules apply to each ticket, and changes may be subject to additional fees or fare differences. It's essential to review the fare conditions associated with your ticket.

Timeframe for Changes:

International Flights: Changes should be made at least 3 days prior to departure.

Domestic Flights: Changes should be made at least 1 day prior to departure.

After Check-In:

Once you've checked in for a flight, further changes or additional service purchases are not permitted.

Operational Schedule Changes by Air Astana:

In cases of operational schedule changes, the airline may offer rebooking within a +/- 1-day window or provide a full refund, depending on the delay duration.

How to Change Your Booking:

Online: Utilize the "Manage My Booking" feature on Air Astana's website.

Customer Support: Contact Air Astana's Booking and Information Center, reach out via WhatsApp, engage with online chat consultants through the website or mobile app, or visit Air Astana sales offices.