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Air Austral is a French airline with its headquarters in Sainte-Marie, Reunion. It has a fleet size of 8 aircraft. The leading hub airports of the airline are Roland Garros Airport and Pierrefonds Airport. Air Austral provides scheduled flights from Reunion to several destinations in the Indian Ocean, India, South Africa, Thailand, and metropolitan France.
Air Austral is a French airline based in Réunion (Indian Ocean), operating long-haul and regional flights.
Yes, Air Austral is OK for international travel, especially for specific routes, but expect an average rather than premium experience.
Air Austral flies mainly to Indian Ocean islands, plus parts of Africa, Europe, and Asia (including India and Thailand).
Air Austral’s main hub is Roland Garros Airport in Saint-Denis, Réunion.
Air Austral is not in a global alliance, but it uses partnerships and belongs to a small regional alliance.
Air Austral operates Airbus A220s and Boeing 787s & 777s for regional and long-haul flights.
Air Austral is very safe and ranks well internationally, similar to other reliable mid-size full-service airlines.
The easiest way is to book directly on the Air Austral website or app.
Yes — Air Austral lets you change or cancel bookings, but fees and refund options depend on your ticket type.
Yes, refundable tickets exist on Air Austral, but they are fare-dependent and often more expensive than non-refundable options.
Use “Manage Booking” on the Air Austral website with your PNR and last name to view your reservation.
Yes — Air Austral does offer promo fares and discounts, but they are limited-time deals and depend on availability.
Air Austral mainly accepts Visa, Mastercard, and American Express, with some additional options like gift cards, bank transfer, or vouchers depending on how you book.
Check in online on Air Austral’s website 24 hours before your flight using your PNR and last name.
Air Austral online check-in opens 24 hours before your flight and closes 1 hour before departure.
Air Austral check-in usually closes 45 minutes to 1 hour before departure, depending on your route.
Use “Manage Booking” on the Air Austral website with your PNR and last name to check your ticket.
You can check in online, on mobile, or at the airport (including baggage drop counters).
Air Austral’s cancellation policy is fare-based—some tickets are refundable, others are not, and fees depend on timing and ticket conditions.
Enter your booking details on Air Austral’s website to check in and get your boarding pass online.
If your booking shows in “Manage Booking” and you received an e-ticket email, your ticket is confirmed.
Enter your PNR and last name in “Manage Booking” or check your email—if details appear, your ticket is confirmed.
Yes — you can select your seat on Air Austral, but free selection depends on your fare type and timing.
Online check-in is more convenient and faster, while airport check-in is mainly for baggage or assistance.
Arrive 2–3 hours early depending on your route to complete check-in and security smoothly.
Yes — Air Austral is a safe airline, with strong international safety certifications and a top-tier safety rating.
For Air Austral, the number of checked bags depends on your ticket class:
So, usually you get 1 or 2 checked bags per passenger, depending on fare type.
Yes, you can usually cancel a flight within 24 hours before departure, but it depends on the airline’s policy.
Most airlines allow cancellation up to departure time, but refunds or fees may apply unless it’s a flexible ticket or refundable fare.
You can check your flight booking by entering your booking reference (PNR) and last name on the airline’s website or app under “Manage Booking” or “My Trips.”
You can set up online check-in (automatic check-in) by enabling it through the airline’s website or app (if supported).
Yes. If you check in at the airport counter, the airline staff will print and give you your boarding pass after completing check-in.
You can check in online via the airline’s website or app, or at the airport counter. After check-in, you’ll receive your boarding pass digitally (email/app) or as a printed copy at the counter.
Yes, in most cases you can check in online even if you booked through Flight Centre.
Flight Centre acts as a travel agent, but your ticket is still with the airline, so you can usually check in on the airline’s website or app using your PNR (booking reference) and last name.
You usually can’t change the check-in time yourself, because airlines set fixed check-in windows (e.g., 24–48 hours before departure).
You can check your ticket status by entering your PNR (booking reference) and last name on the airline’s website under “Manage Booking” or “Check Booking Status.”
You can verify your ticket by checking it on the airline’s website or app using your PNR (booking reference) and last name in the “Manage Booking” or “Check Booking” section.
A confirmed PNR is a Passenger Name Record that shows your flight booking is successfully reserved and ticketed, meaning your seat on the flight is officially confirmed by the airline.
You can find your e-ticket in the confirmation email sent by the airline or travel agency after booking. It may also be available in your airline account, mobile app, or by entering your PNR on the airline’s website.
You can check your ticket status by entering your PNR on the airline’s website or app. If it shows “Confirmed” or “CNF,” your seat is confirmed; if it shows “Waitlisted” or “WL,” it is not yet confirmed.
A booking ID is a unique reference number assigned to your reservation. It helps the airline or travel agency identify and access your confirmed ticket details quickly.
Seat 11A is often avoided because on many aircraft it may be near the wing or have a restricted or no window view, and sometimes it can be slightly noisier or feel more cramped depending on the aircraft layout. However, it varies by airline and plane type.
If you don’t select a seat after booking, the airline will usually assign you one automatically during online check-in or at the airport. Your seating preference may not be guaranteed.
Air Austral is a French airline based on the island of Réunion in the Indian Ocean. It operates regional and long-haul flights connecting Réunion with destinations in France, Africa, Asia, and nearby Indian Ocean islands.
You can get a boarding pass by checking in online through the airline’s website/app, at the airport check-in counter, or via a self-service kiosk. After check-in, you can download, print, or receive it on your mobile.
There’s no guaranteed “best day,” but flights are often cheaper when booked on weekdays—especially Tuesday or Wednesday—compared to weekends, when demand and prices are usually higher.
The current CEO of Air Austral is Joseph Brema.
Yes — it operates flights to Chennai (MAA) from its network in the Indian Ocean (often via Réunion or nearby hubs).
Yes, in most cases you can take both a 10 kg carry-on bag and a small personal item (like a handbag or laptop bag), but it depends on the airline’s baggage policy.
Flight attendants often advise avoiding very large, heavy, or oversized hard-shell suitcases because they’re harder to fit in overhead bins and can get damaged. They usually recommend a lightweight, standard cabin-size carry-on instead.
The best acceptable reasons to cancel a flight are genuine emergencies like illness, family emergencies, visa or travel document issues, or schedule changes. Airlines are more likely to offer flexibility or refunds in such cases depending on the fare rules.
The “45-minute rule” means passengers should usually arrive at the airport at least 45 minutes before domestic departure check-in closes (often around 1–2 hours before flight time). It’s a general guideline to avoid missing check-in or boarding.
You can check your ticket status by entering your PNR or booking reference on the airline’s website or app. If it shows “Confirmed” (CNF), your seat is booked; if it shows “Waitlisted” (WL), it is not yet confirmed.
You can check in for your flight online through the airline’s website or app, or at the airport counter or kiosk. Enter your booking reference (PNR), select your seat, and download or print your boarding pass.
Air tickets can usually be booked as early as 11 months before departure, depending on the airline. Booking early often gives better prices and seat options.
Yes - Air Austral allows seat selection, and you can choose your seat when booking, later in “My Booking,” or during online check-in (subject to availability and possible fees depending on fare/class).
No, booking a flight 7 months in advance is not too early. It can actually help you get better prices and more seat options, especially for popular routes or peak travel seasons.
Most airlines do not allow free reservations. However, some may offer a short “hold” option or allow booking with payment later for a limited time, depending on the airline and fare type.
Yes - Air Austral offers paid and bid-based upgrades (CIEL PLUS) that allow you to move to a higher cabin class if your ticket is eligible and seats are available. You can request it online before departure or accept a fixed-price upgrade closer to flight time.
You can carry 1 cabin bag up to 55 × 35 × 20 cm (115 cm total), including wheels and handles. The weight limit is up to 10 kg (combined with your personal item like a handbag or laptop bag).
There is no single list of “not recommended” airlines. Safety and service vary by route, country, and regulation. It’s best to check current safety ratings and reviews from trusted aviation sources like Skytrax or airline safety reports before booking.
It is a French airline based in Réunion (an overseas region of France in the Indian Ocean).
