There can be a lot of uncertainties involved when taking a flight. One such potential cause of disruption is the sudden cancellation of the tickets. To tackle this, this operator has given certain revocation rules in the form of an airBaltic cancellation policy. Therefore, going through this policy before revoking your tickets is essential.
Important Terms of airBaltic’s Cancellation Policy
To ensure that the processing of your ticket reversal is done in a smooth manner, this carrier has issued a list of guidelines. These rules also help the airline maintain the privacy of the passengers.
Given below are the important terms to be followed for accessing airBaltic’s cancel flight ticket option:
- Only the tickets which are bought via the official sources of the carrier will be subject to this policy.
- The rules of this policy may not be entirely applicable to reservations made using third-party agencies.
- The type of your fare will determine whether you can revoke your ticket or not.
- Refunds will only be granted after your reservation has been officially revoked.
- In case you possess a round-trip ticket and wish to cancel a part of it (one-way), then a refund will also be given on the unused portion of the booking.
- The airline does not encourage requests for revocations at the very last minute.
- Passengers will be needed to contact the airline authorities directly when there are just a little more than 72 hours left before the flight’s departure.
- Cancellations on group bookings should be done separately for each individual ticket.
- You can avail of e-vouchers after the reversal of certain tickets like the airBaltic club flight.
- Passengers are required to revoke their bookings at least 72 hours prior to the scheduled departure of the flight.
Note: If you have any doubts regarding the guidelines of the ticket cancellation policy or wish to access more detailed information, you can visit the main website of the airline through its official link.
Eligibility of Flight Cancellation on airBaltic Airlines
As mentioned under the terms of the revocation policy of this carrier, the option to cancel a flight on airBaltic will be available only on certain tickets. Depending on whether your ticket can be revoked or not, you can make an appropriate request.
Given below is the eligibility criterion:
- Business flight tickets can be revoked anytime until the expiry of their validity period. The validity of a completely used ticket is one year from the date of its issuance.
- Holders of the Business light fares must revoke their flights within the duration of the validity.
- The Classic ticket fares must be canceled at least a few days in advance of the flight’s take-off.
- Travelers with Green and Green Plus fares will also be permitted to undo their trips.
- No requests for reversals can be made once you exceed the sti
Note: The validity period of an unused reservation only lasts for 1 year from the date of the flight’s departure and not the date of booking.
airBaltic Airlines Refund Policy
After the revocation of the flight tickets, passengers will be entitled to claim a refund. However, these refunds will not be granted unless you adhere to specific regulations. The rules of the airBaltic cancelled flight ticket refund policy are strictly implemented by the carrier to avoid any miscalculations.
Some of the main guidelines given under this policy are mentioned here as follows:
- Full refunds can be availed on Business flight tickets.
- Reimbursements for the value of the tickets will not be given on Business Light reservations. Only the amount of tax paid will be refunded.
- For Classic fares, refunds can be requested either in the form of money or in the form of gift cards. However, a cancellation fee will be charged for these tickets.
- Reimbursements on Green and Green Plus fares will only be given if the request is made within the validity period. Otherwise, just the tax amount will be given as money back.
This airline mostly offers refunds in the form of gift cards. The value of these gift cards can be used to make reservations in the future. But, to avail of these gift cards/vouchers on Classic fares, you will have to pay fees.
How To Get Full Refunds For The Entire Value Of The Ticket?
Unlike most airlines, this carrier offers reimbursement of the entire value of the ticket once it is canceled. This means that these refunds include:
- The original cost of the ticket
- All the taxes paid by the flier
- Any amount paid as fuel surcharges
- Other service charges paid
- Payment made for services like baggage or seat selection policies.
To avail of such entire reimbursements under the airBaltic full refund policy, you will have to meet the required eligibility criterion. These conditions include:
- Revocation of the reservation must be done at least 24 hours before your flight’s time of departure as mentioned on the ticket.
- The booking must be confirmed and there should be no confusion regarding the status of the flight.
- Full refunds will generally be given in the form of gift cards or e-vouchers and rarely as monetary reimbursement.
- A proper claim for the money back should be filed as per the official refund request process.
Note: Getting the entire value of your ticket as a reimbursement might prove to be a tricky process. To avoid any confusion, you can directly connect with the airline agents and make your claim accordingly.
Requesting Refunds For Revoked Flights
In order to make an official request for a refund, you have to follow the procedure given by the carrier. This includes making a claim by filing a form. The airline will take your request into account only when you fill out this form.
To access the airBaltic Airlines canceled flight refund form, you can follow the steps given below:
- Open your browser.
- Enter the page “Booking Cancellation” of “airBaltic”.
- A new redirected page of the official airline will be opened.
- Here, click on the “Fill out this form” link highlighted in blue.
- You will now be asked to provide a series of details including:
- “Booked With”
- “Reason For Refund”
- “Passenger Details” like First name and Surname
- “Flight Information” like Flight number, Origin, Destination, and Flight Date
- “Contact Information”’
- “Additional Information”
- You can specify further details regarding your refund in the “additional information” section.
- Once you are done cautiously entering these details, click on the “Confirm” button given at the bottom.
- Follow the on-screen instructions until the confirmation mail about the reimbursement is sent.
- The airline will now take a few days to refund your airBaltic canceled flight compensation/reimbursement.
Methods to Cancel airBaltic Flights
Depending on the time of request for reversal, this airline provides two main methods to its fliers to revoke the bookings. These include:
- Online method
- Offline option
Irrespective of the method you select, you can avail yourself of all the benefits of the airBaltic ticket cancellation policy.
Method 1: Revocation Through The Online Means
The online option can be used by passengers who wish to put forward their request for revocation well in advance of the flight’s departure. All the fare types can be undone using this method. Further, there is no restriction on the accessibility of the online site.
To utilize the online cancellation option, you will have to fill out a form known as the “Online Payment Form”. Further details of the process are described below:
- Firstly, open the search engine.
- Go to the “Online Payment Form” of “airBaltic”.
- On the new redirected page, you will find a list of options under various sections.
- Here, scroll down until you find the “Tickets” section.
- Select the “Booking cancellation” option under this tab.
- You will now have to fill out the form wherein details regarding the “Booking Reference” and “Surname” have to be entered.
- Now, continue by clicking on the “Confirm” option given in blue.
- Once your booking is retrieved, choose the reservation that you want to discontinue.
- Following the guidance given by the on-screen instructions, revoke your flight using the airBaltic cancel flight booking option.
- If required, make the payment of the revocation fee via the available modes of money transfer.
- Once your flight is officially canceled, you will receive a notification to your registered email address.
Method 2: Offline Process Of Revocation
The offline method is exclusively reserved for requests made within the last 72 hours of the take-off of the flight. Before choosing the offline mode, passengers have to note that the chances of their cancellation request getting granted are bleak since the airline does not promote last-minute reversals.
However, reaching out to the agents will give you a clear idea as to your eligibility for revocation in the peak moments. To connect with the agents:
- Dial the international call center of the carrier at the number + 371 6700 6006.
- When the agents pick up your call, give them your name and other basic information.
- Explain the purpose of the call and let them know that you wish to revoke your booking.
- Clearly provide the details of the flight you wish to undo.
- Pay the necessary airBaltic booking cancellation fees which might also include the service charges.
- You will either get a call or an email when your flight is officially canceled.
What Happens If airBaltic Cancels My Flight?
We are always met with unforeseen circumstances irrespective of the mode of travel we choose. Such unpredictable situations can compel the carrier to revoke a few reservations. Since these revocations are sudden and hamper the passengers’ travel plans, travelers will be entitled to receive an airBaltic canceled/changed flight compensation.
This compensation will be offered when flights are discontinued due to reasons such as:
- Breakdown of the airplane
- Delay on the part of the pilot
- Overbooking of tickets
- Problems with luggage
- Technical issues inside the plane
- Delay of connecting flights
- Other causes within the scope of the airline’s control
When flights are canceled due to any of the reasons mentioned above, the following steps are taken by the carrier:
- Firstly, the authorities will make sure to send a message to passengers whose flight was delayed or revoked. This might be done via phone calls and emails.
- When the waiting time exceeds 2 hours, the carrier will provide free vouchers for accessing food and drinks.
- Travelers will be accommodated on the next immediate flight to the same arrival destination.
- In case stand-by flights are available on the next day, you will be required to spend a night at the departure location.
- To allow passengers to stay overnight, free hotel accommodations will be offered to the customers.
- Based on the location of the hotel room, free transportation services are to be provided as well.
- If you do not want to be scheduled for the next available flight, you can request a refund for your airBaltic canceled flight.
- The monetary compensation will be about EUR 250 for flights whose distance is less than 1500 km.
- A reimbursement of EUR 400 can be accessed on flights that are more than 1500 km.
- EUR 600 will be given on reservations more than 3500 km.
The above-given compensatory rules will only be applicable when the revocation is caused due to the carrier’s fault. However, if the airline has no control over the discontinuation of a flight, the rules appreciable will be different. Such uncontrollable causes include:
- Unscheduled maintenance of the plane
- Bad or unfavorable flying conditions
- Riots, strikes, and attacks
When these unpredictable disruptions occur, the carrier will not be in a position to offer any monetary reimbursement or free services. Further, accommodation on a stand-by flight will only be provided if it is possible to do so.
Compensation In Case of Denied Boarding
Sometimes, the airline will not cancel the reservation but will deny the traveler from boarding the plane. This mainly happens due to the overbooking of the flight. Since enough seats will not be available for all passengers on overbooked flights, some passengers will be denied boarding.
- If possible, the airline will put you on a standby flight.
- In most cases, the operator will ask if any passengers are willing to voluntarily choose another flight. Benefits will be offered to such passengers.
- Travel vouchers that can be used for future bookings will be offered as compensation.
- Passengers will also have the option to demand a cash reimbursement under the airBaltic canceled flight ticket refund policy.
- The monetary reimbursement is the same as that of the canceled flight compensation.
The airline will not allow you to board the flight if you do not have a legal passport, fail to check in at the appropriate time or are under the influence. In such cases, you are not entitled to receive any kind of reimbursement.
airBaltic Cancellation Fees
In order to be able to revoke your flights and claim a refund, you will have to pay the airBaltic ticket cancellation fees. These charges depend on the tour ticket type and the time of the request. Generally,
- A fee of EUR 50 per direction is payable in case you want to claim a cash refund.
- If you wish to receive a refund in the form of a gift card, a charge of EUR 25 per way is applicable.
There can be slight variations in the amount of the fee based on the seasonal demand and arrival destination.
The airBaltic cancellation policy enables its customers to revoke their bookings in a simple and effective manner. The minimal amount of fee charged makes the benefits of this policy accessible to different types of fliers from all around the world.
