Air Mauritius allows passengers to modify their bookings after ticket issuance, subject to fare conditions. Here's an overview of their flight change policy:
Online: Visit the Manage Booking section on Air Mauritius's website. Enter your Booking Reference (PNR Number) and surname to retrieve your booking details and make changes.
Contact Centre: For assistance, reach out to Air Mauritius's Contact Centre
Fare Rules: The ability to change your booking and any associated fees depend on the fare type purchased. Some fares may allow changes without penalty, while others may incur fees or not permit changes at all. It's essential to review the fare conditions during the booking process or consult with Air Mauritius directly.
Fare Differences: If your new travel date falls under a different fare category, you may need to pay any fare difference.
Refunds: Refund eligibility and amounts are determined by the fare rules associated with your ticket. For detailed information, refer to Air Mauritius's refund policy.
Special Circumstances: In cases of significant schedule changes or exceptional circumstances, Air Mauritius may offer more flexible options, such as fee waivers or vouchers. For instance, during certain disruptions, the airline has allowed passengers to rebook without penalties or receive vouchers valid for future travel. Always check for the latest updates and policies directly with Air Mauritius.
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