Air North Cancellation Policy

The pandemic brought a lot of uncertainty and we were pleased to offer the waiving of fees as a temporary measure to provide flexibility for our customers during a challenging time. Now that restrictions have been lifted, it is easier for all of us to be more confident about our future travel plans.

After a few years of waiving our change and cancellation fees, they’ll be reinstated as of 1 November, 2022. Any changes or cancellations made on or after that date will be subject to each fare’s standard fees, as outlined on our website and in our tariff.

To ensure peace of mind when flying, we encourage everyone to refer to our Care First policies and resources on our webpage. It’s all part of our commitment to putting the satisfaction, safety and well-being of our passengers at the forefront of what we do.

For those that are unsure about their exact dates of travel, purchasing an Optimum Fare will guarantee our lowest change and cancellation fees.

We look forward to seeing you onboard and supporting the opening of travel access.

Quick Facts

• Air North was founded on February 1, 1977. It acquired its first jets and began connecting the Yukon with southern gateway cities in 2002, beginning with Vancouver, Calgary and Edmonton.
• Air North now counts Victoria, Kelowna, Toronto and Ottawa among its other gateway connections—with Yellowknife on both the Ottawa and Toronto routes (seasonal service).
• In the North, the airline offers ATR 42 turboprop service between Whitehorse and Dawson City, Old Crow and Inuvik.
• Air North also flies charter services for both passengers and cargo across North America.