If you miss your Air Seychelles flight, the options available to you depend on your ticket type, fare conditions, and the specific circumstances surrounding the missed flight.
Contact Air Seychelles Promptly: If you miss your flight, it's essential to contact Air Seychelles as soon as possible to discuss rebooking options. The airline may accommodate you on the next available flight, subject to seat availability and fare conditions.
Missed Connections: In cases of missed connections, Air Seychelles will make efforts to contact you in advance using the contact information provided in your reservation. They will work to confirm you on the next available flight in the same class of service when rebooking is necessary and may provide refreshments and hotel accommodations, where applicable, if a long delay or missed connection requires an overnight stay away from home or destination.
Flight Cancellations: If your flight is canceled, Air Seychelles is committed to informing you at least two weeks before the scheduled departure. If informed between two weeks and seven days before departure, they will offer re-routing, allowing you to depart no more than two hours before the original departure time and reach your destination less than four hours after the original arrival time. If informed less than seven days before departure, they will offer re-routing, allowing you to depart no more than one hour before the original departure time and reach your destination less than two hours after the original arrival time. However, if the cancellation is due to extraordinary circumstances beyond the airline's control, such as adverse weather conditions or political instability, Air Seychelles may not be responsible for offering compensation.
Review Fare Conditions: Familiarize yourself with the terms and conditions of your specific fare to understand your rights regarding rebooking, refunds, and compensation.
Contact Customer Service: Given that policies can vary based on individual circumstances and fare types, it's advisable to contact Air Seychelles' customer service directly for personalized assistance regarding missed flights.
Provide Updated Contact Information: Ensure that Air Seychelles has your current contact details to receive timely notifications about flight changes or cancellations.
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