Azul Brazilian Airlines' baggage policy varies by fare type, route, and destination. Below is a concise overview based on the latest available information:
Allowance: One carry-on bag plus one personal item (e.g., purse, laptop bag) free of charge.
Weight: Maximum 10 kg (22 lbs) for the carry-on bag. Personal items should be light and fit under the seat.
Dimensions:
Restrictions:
Special Note: For flights from Orlando (MCO) or Fort Lauderdale (FLL), one carry-on and one special item are allowed, subject to check-in staff approval. The special item must fit under the seat.
Domestic Flights:
Sports Equipment: Counts toward checked baggage allowance; $150 fee for items like bicycles, surfboards, or golf clubs. Requires prior notice.
Musical Instruments/Fragile Items: Can be checked if properly packaged; specific fees apply. Contact Azul for details.
Pets: Dogs, cats, and household birds (domestic Brazil flights only) allowed in-cabin for $125 (domestic) or $200 (international). Carrier must fit under the seat and counts as carry-on.
Infants (0–2 years):
Purchase Options: Extra baggage can be bought via Azul’s website, app, call center, or airport. Prepaid baggage saves up to 50%. Purchases within 2 hours of departure must be made at the airport.
Lost/Damaged Baggage: Claims must be filed within 7 days. Azul is not liable for fragile items (e.g., electronics) in checked bags.
Enforcement: Carry-on weight checks are reportedly lax, especially on domestic flights, but stricter on full flights or international routes. Gate agents may require oversized bags to be checked.
Recommendation: Always verify details on Azul’s official website or contact customer service, as policies may change without notice. Pack within limits to avoid fees, and consider online check-in (available 72 hours to 90 minutes before departure) to streamline your experience.
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