Azul Brazilian Airlines offers flexibility for passengers needing to change their flights, with policies that vary based on timing, fare type, and route. Here's an overview:
Passengers can modify or cancel their flights up to one year from the ticket issuance date.
If a change or cancellation is requested within 24 hours of ticket issuance, no fees are applied.
When changing to a flight with a higher fare, passengers must pay the difference. If the new fare is lower, the difference is typically converted into travel points for future use.
Azul Airlines generally does not permit same-day flight changes, especially close to departure. Exceptions might occur in specific situations, such as significant delays.
Online: Access the "Manage Booking" section on Azul's official website, enter your booking details, and follow the prompts to make changes.
Customer Service: Contact Azul's customer service for assistance with modifications.
At the Airport: Visit an Azul Airlines reservation counter for in-person support.
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