Cape Air Cancellation Policy

Cancellation policies vary depending upon the fare purchased, including whether the ticket was purchased through Cape Air, a partner airline, or agency. These policies are included in the fare rules published with ATPCO and available for inspection at the time of ticket purchase.

For most of Cape Air’s fares, as published with ATPCO, cancellations received within 24 hours of departure are subject to additional penalties.

Changes made on the day of departure are permitted and are not considered a cancellation in accordance with this rule if (1) the flight change is made prior to the time for departure of the original reservation and (2) Cape Air is able to accommodate the Customer on a new flight on the original day of travel. Additional fees may apply depending upon the fare rules for the original ticket.

Non-Refundable & Refundable Tickets

Cape Air issues directly and through its partner airlines and agents tickets that are both Refundable and Non-Refundable. Customers should consult their ticket for more information. Rules in addition to those below regarding eligibility for refunds or exceptions are included in the fare rules published with ATPCO and available for review at the time of ticket purchase.

The following rules apply to Non-Refundable tickets:

The following rules apply to Refundable tickets:

Cancellation and No-Show Policy for TravelPass Holders

TravelPass reservations can be cancelled or changed up to 24 hours prior to departure with no penalty or change fees. Cancelled trips will be valid for use to reserve future flights. Upon cancellation, please allow up to 24-hours for your passes to be returned to your account.

Customers who would like to do exchange/rebook to a different flight using their TravelPass, can also do so online. After logging into your profile, you can choose to lookup and manage your upcoming travel.

TravelPass - Cancellations within 24 hours of departure time: Within 24 hours, changes are allowed for flights departing the same day as the original flight date. If the change within 24 hours results in a new travel date, an additional trip is required to hold the segment, and the original pass(es) are forfeited. Cancellations without rebooking within 24 hours will result in forfeiture of your trip/passes.

TravelPass - No Shows: A no show on a TravelPass reservation will result in forfeiture of the trip and the passes not being refunded for re-use.

© 2025 My Flight Fares. All Rights Reserved.