One of the requests made by fliers can include cancellations. The Fiji Airways cancellation policy complies with such demands by them. It assists fliers not only in revoking their flights but also in claiming refunds. All the rules regarding compensation are determined by this policy.
What is the Fiji Airways Cancellation Policy?
Some of the major regulations of the cancellation policy include:
- The option to cancel flights will only be made available on official bookings.
- Passengers can cancel any extra booked services along with their flights.
- The airline holds the right to undo your bookings if any foul play is detected.
- Identity proofs have to be submitted at the time of reversal.
- Passengers have full rights to obtain all the material information needed regarding the policy.
- The tickets are non-transferable.
- For travel agency bookings, directly contact the travel agent.
Does Fiji Airways have 24 Hour Cancellation Policy?
Yes, Fiji Airways has a 24-hour cancellation policy that applies to all revocations made within the first 24 hours of booking. According to this policy, Passenger can cancel their tickets within 24 hours without paying any penalty and are eligible for a refund. Let’s discuss some rules are:
- You will not be charged any cancellation fee.
- All penalties will be waived as well.
- Full refunds will be awarded on these reversals without any deductions.
- This policy is effective if you have purchased tickets at least one week before departure.
- These rules apply to reservations made using the:
- Fiji telephone service
- The official website of the carrier
- At the airport
- Via the ticketing offices
How to Cancel Fiji Airways Flight Tickets?
The Fiji Airways cancellation policy offers both online and offline modes of reversals. Understanding how to use each of these is necessary.
Method 1: Online Cancellation via Manage Booking
To be able to easily undo your international bookings on this carrier, you can choose the online option.
- Open the official site of Fiji Airways.
- Click on Fiji Airways Manage Booking Section, under Manage on the Homepage.
- Enter your “Reference Number” and “Last Name”
- click on the “Search” Button.
- Access the cancel option.
- Select the booking you wish to cancel and complete the process.
- Pay the cancellation fee if necessary when asked.
In the end, you will get a confirmation mail regarding your revocation.
Are Notifications Regarding Fiji Airways Cancelled Flights Given?
Sometimes, unexpected circumstances can lead to sudden revocations. The airline will be responsible for notifying its customers.
- All information will be conveyed to the passengers before the time of departure.
- These updates will be displayed at the airport boarding gates.
- The airline’s main website will also disclose all the latest updates.
- Or, call the customer center to know about Fiji Airways flight cancellations.
- A new itinerary with updated details will be made available.
- Direct information is provided to those who have submitted contact details in advance.
What is the Fiji Airways Cancellation Compensation Policy?
When unpredictable circumstances lead to revocations, passengers will have the right to claim compensation due to manageable causes:
- Technical issues
- Maintenance problems
- Delay of services
- Baggage delay
- Breakdown of the aircraft
The compensation offered by the carrier in such instances includes:
- This airline will first contact the fliers regarding the reversal.
- An arrangement will be made to accommodate you:
- On the next immediate flight
- In the same class of service
- When Fiji Airways cancels flights, compensation includes free rebooking.
- Or, you may request a flight change if possible.
- A monetary reimbursement will be given to passengers who make a specific request.
What is the Fiji Airways Refund Policy?
After discontinuing a ticket, this is a policy that can help you get your money. For this, the basic conditions of the Fiji Airways refund policy are:
- Money-back is offered on eligible tickets submitted along with the required certificates.
- The original price of the ticket minus the service charges will be refunded.
- Refunds will be given in the original method of payment.
- Cash refunds will take about 20 business days to be processed.
- 7 days are needed to get back the money on tickets purchased through credit cards.
How to Claim a Refund on Fiji Airways?
To claim a Fiji Airways refund, you will have to submit a written request. or Connect with a travel agent directly in case of travel agency bookings.
- You can write an email to the official ID of the carrier: [email protected].
- Attach all your personal details along with the flight information.
- For urgent requests, you can send a mail to: [email protected]
