Georgian Airways' cancellation and refund policies vary based on the fare type purchased. Here's a summary:
Fare Types and Refund Policies:
- LIGHT Fare: Non-refundable.
- STANDARD Fare: Non-refundable.
- FLEXI Fare: Refundable with a €30 cancellation fee per segment; YQ and YR taxes are non-refundable.
- BUSINESS Fare: Fully refundable.
Ticket Purchase Channels and Refund Process:
- Tickets Purchased via Agencies or Third-Party Websites: Contact the agency or website where the ticket was purchased to request a refund. The agency will forward your request to Georgian Airways for processing.
- Tickets Purchased Directly from Georgian Airways' Official Website: Email to request a refund. The airline will assess your eligibility based on the fare type and respond via email.