Gol Airlines Flight Change Policy

GOL Airlines provides passengers with the flexibility to modify their flight bookings, subject to specific terms and conditions. Here's an overview of their flight change policies:

1. Voluntary Changes:

Definition: Changes initiated by the passenger, such as altering flight dates or times.

Process: Passengers can manage their reservations and request changes through GOL's official website by accessing the "Your Flight" section.

Fees: Administrative fees and penalties may be charged depending on the chosen fare. Additionally, if there's a price difference between the original and new flights, the passenger will be responsible for covering this difference.

2. Involuntary Changes:

Definition: Modifications made by GOL Airlines due to operational reasons, such as flight cancellations or schedule changes.

Policy: If GOL unilaterally changes a flight's time (starting from 30 minutes on domestic flights or 1 hour on international flights) or cancels a flight, it's considered an involuntary change. In such cases, passengers are typically offered alternatives without additional charges.

3. No-Show Policy:

Fees: Rescheduling, cancellation, and no-show fees are charged per segment and per passenger. Children aged 2 to 12 years old pay the same fare as an adult.

4. Fare Rules:

Variations: Fees and rules for cancellations, changes, refunds, and no-shows vary depending on the fare type and whether the flight is domestic or international. Passengers are advised to review the specific terms associated with their fare.

Important Considerations:

Advance Notice: It's advisable to request changes well in advance of the scheduled departure to ensure availability and to accommodate any fare differences or service fees.

Refunds: Refunds for unused portions of your ticket may be possible depending on the fare type and reason for change. However, processing fees might apply.

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