If you miss your GOL Airlines flight (a situation referred to as a "no-show"), the following policies apply:
1. No-Show Definition:
Not arriving on time at check-in or the boarding gate is considered a no-show.
2. Fees and Penalties:
A no-show may result in fees, depending on your ticket's fare rules.
3. Round-Trip Tickets:
If you miss the outbound flight of a round-trip ticket but wish to keep the return flight, you must contact GOL before the scheduled departure of the first flight to retain the return segment.
4. Refunds and Credits:
- Airport fees are refundable and are not considered when calculating fines or penalties.
- For flights purchased seven or more days before departure, you can cancel within 24 hours of purchase for a full refund without penalties.
Recommendations:
- Always cancel reservations you won't use in advance to avoid penalties.
- Review your ticket's fare rules for specific information on fees and penalties.
