Gol Airlines Name Change Policy

GOL Airlines has specific policies regarding name corrections and changes on tickets:

Name Corrections:

Minor Corrections: If there are errors in the passenger's name, surname, or "agnome" (e.g., suffixes like "Junior" or "Senior"), corrections can be requested through GOL's Customer Service Center, check-in desk, or GOL Stores. These corrections must be made before boarding and require presentation of supporting documents.

Procedure: For tickets issued solely with GOL flights, corrections can typically be made directly through the agency's Global Distribution System (GDS). However, if the ticket includes flights operated by other airlines (interline or codeshare agreements), a new reservation with the correct name may need to be created. In such cases, it's necessary to contact GOL's support channels for assistance.

Name Changes:

Ticket Transferability: Tickets are personal and non-transferable, intended exclusively for the transportation of the passenger identified on them. Therefore, changing the passenger's name to another individual is not permitted.

Fees:

While minor name corrections are generally allowed, they may be subject to fees, especially for international flights operated by partner airlines. It's advisable to verify any applicable charges when requesting a correction.

Important Considerations:

• Ensure that the name on your ticket matches exactly with your government-issued identification to avoid issues during check-in and boarding.
• Address any discrepancies as soon as they are noticed to allow sufficient time for processing.
• For tickets involving partner airlines, additional restrictions or procedures may apply.