Hainan Airlines Name Change Policy

Hainan Airlines has specific policies regarding name changes and corrections on tickets:

Name Corrections:

Minor Corrections: If there are minor errors in the passenger's name on the ticket, such as typographical mistakes, Hainan Airlines may allow corrections. It's essential to contact their customer service promptly to address such issues.

Name Changes:

Ticket Transferability: Tickets are generally non-transferable, meaning they cannot be transferred to another person. Tickets that have been transferred without Hainan Airlines' official consent are considered invalid and non-refundable.

Official Consent: Without Hainan Airlines' official consent, tickets cannot be changed. Tickets altered without such consent are deemed invalid and non-refundable.

Fees:

Specific fees for name corrections or changes are not detailed in the available official sources. However, third-party sources suggest that fees may range between $50 to $100, depending on the nature and timing of the correction. It's advisable to verify this information directly with Hainan Airlines.

Procedure:

Contacting Customer Service: To request a name correction, contact Hainan Airlines' customer service as soon as possible. They may require you to provide identification documents, such as a passport, to process the correction.

Manage My Bookings: You can also access your reservation through the "Manage My Bookings" section on Hainan Airlines' website to review your booking details.

Important Considerations:

• Ensure that the name on your ticket matches exactly with your government-issued identification to avoid any issues during check-in and boarding.
• It's crucial to address any discrepancies as soon as they are noticed to allow sufficient time for processing.