Juneyao Airlines Baggage Policy

Allowance: One carry-on bag and one personal item (e.g., briefcase, camera bag, small backpack) per passenger.

Size and Weight:

Carry-on: Maximum 7–8 kg (15–17.6 lbs), dimensions not to exceed 55 cm x 40 cm x 20 cm (21.7 in x 15.7 in x 7.9 in) or 55 cm x 35 cm x 25 cm, including handles and wheels. Some sources note a combined dimension limit of 114 cm (45 in).
Personal item: Must fit under the seat in front; no specific weight limit but typically lightweight.

Additional Notes:

On flights with 50 seats or fewer, only one personal item may be allowed due to limited overhead space.
Carry-on must fit in overhead bins or under the seat. Oversized bags may incur fees or be checked.
Infants: One additional personal item allowed if traveling with an infant, fitting under the seat.
No maximum weight applies at some airports, but restrictions vary; check with Juneyao for specific routes.

Allowance: Varies by cabin class and route (includes both checked and unchecked baggage):

Economy Class: 20 kg (44 lbs).
Business Class: 30 kg (66 lbs).
First Class: 40 kg (88 lbs).
Infants (non-occupied seat): 0 kg free allowance, but one foldable stroller can be checked free of charge. Some sources mention 10 kg (22 lbs) with a max size of 115 cm (45 in) for infants.

Size and Weight:

Maximum dimensions: 40 cm x 60 cm x 100 cm (15.7 in x 23.6 in x 39.4 in) or 158 cm (62 in) total (length + width + height).
Maximum weight per piece: 50 kg (110 lbs). Bags over 50 kg are not accepted.

Special Notes:

For connecting or interline flights, the baggage allowance depends on the transfer ticket or cabin class of each segment.
Domestic flights may have allowances ranging from 20–40 kg based on fare class.
Star Alliance Gold Card holders may receive additional baggage benefits (e.g., extra allowance).

Fees:

Excess baggage fees are calculated at 1.5% of the economy ticket price per kilogram over the allowance, based on the route’s full rate.
Extra bags (three or more per passenger): $85–$95 per bag.
Overweight bags (over 50 lbs/23 kg): Additional fees apply.
Oversized bags (over 62 in/158 cm total): Additional fees apply.
Pre-purchasing extra baggage online via Juneyao’s website or Airpaz offers discounts.

Purchase: Excess baggage can be bought in advance for a discount, subject to space availability in the hold.

Items: Sports equipment (e.g., golf clubs, bikes, surfboards, skis), musical instruments, pets, medical equipment.

Rules:

Sports Equipment: Considered oversized; must be registered in advance. Fees and restrictions apply. Contact Juneyao before travel.
Musical Instruments: Small instruments fitting carry-on size limits can be carried in the cabin. Larger ones may be checked at standard rates or require a “seat in cabin” fee.
Pets: Dogs, cats, and household birds (birds on domestic China flights only) allowed for $125 one-way (domestic) or $200 (international). Pets must be in a carrier fitting under the seat, counting as one carry-on item. Valid health/quarantine documents required; Juneyao is not responsible for pet loss or death.
Medical Equipment: Items like oxygen tanks or medical devices are typically exempt from allowance limits but require prior approval. Carry a prescription or doctor’s note.

Cabin Restrictions: No sharp objects, hazardous materials, or items exceeding size/weight limits. Specific restrictions vary by airport.
Checked Baggage: Lithium batteries, flammable items, and other dangerous goods are restricted or prohibited; check Juneyao’s website for details.
Lost/Damaged Baggage: Report issues within 7 days of receipt. Contact the airport’s baggage inquiry office with boarding pass, ID, and baggage check to file a “baggage transport accident record.”

Strict Enforcement: Juneyao may weigh and measure baggage at check-in. Non-compliant bags incur fees or may be refused.
Online Check-In: Available 24–48 hours before departure via Juneyao’s website or app. Closes 45 minutes to 2 hours before departure.
Sentiment on X and Reviews: Mixed feedback. Some praise Juneyao’s service, but others report issues with delays, cancellations, and poor communication (e.g., stranded passengers missing connections due to delays). Baggage fees and strict checks are common complaints.
Star Alliance: As a Star Alliance Connecting Partner, frequent flyer benefits (e.g., Juneyao Air Club points, extra baggage for Gold members) may apply.

Verify your baggage allowance when booking, as it varies by ticket type, route, and fare class.
Check Juneyao’s official website (global.juneyaoair.com) or contact customer service for route-specific rules and fees.
Pre-purchase excess baggage online to save costs.
Measure and weigh bags to avoid surprises; register special items in advance.
For connecting flights, confirm baggage policies with all carriers involved.