KLM Airlines Flight Change Policy

KLM Royal Dutch Airlines offers passengers the flexibility to modify their flight bookings, with policies that vary depending on fare type, route, and timing of the change.

General Change Guidelines:

Timeframe: Changes can be made up to 3 hours before departure. However, it's recommended to request changes at least 6 hours prior to departure due to online modification restrictions.

Fare Differences: If the fare for the new flight is higher, passengers must pay the fare difference. Conversely, if the fare is lower, the remaining balance may be saved as credit for future travel, depending on the fare rules.

Change Fees by Fare Type:

Light Ticket:

Within Europe:

Economy Class: Changes are not permitted.
Business Class: Changes are allowed for a fee of EUR 70, plus any fare difference.

Intercontinental Flights:

Economy Class: Changes are allowed for a fee of EUR 200, plus any fare difference.
Business Class: Changes are allowed for a fee of EUR 300, plus any fare difference.

Standard Ticket:

Within Europe:

Economy Class: Changes are allowed for a fee of EUR 70, plus any fare difference.
Business Class: Changes are allowed for a fee of EUR 70, plus any fare difference.

Intercontinental Flights:

Economy Class: Changes are allowed for a fee of EUR 200, plus any fare difference.
Business Class: Changes are allowed for a fee of EUR 200, plus any fare difference.

Flex Ticket:

Changes can be made without a fee; however, any fare difference will apply.

How to Modify Bookings:

Online: Use the "Manage Booking" feature on the KLM website by entering your booking reference and last name.

Customer Service: Contact KLM's customer support for assistance with flight changes.

Important Notes:

24-Hour Risk-Free Change: KLM allows passengers to modify their flight bookings within 24 hours of booking without incurring a change fee, provided the booking was made at least seven days before departure.

Booking Channels: Changes to bookings made through travel agents or third parties should be processed through the respective agents.

Name Corrections: Minor corrections (up to 3 characters) can be made free of charge within 24 hours of booking. For changes after 24 hours, a fee ranging from EUR 100 to EUR 250 may apply, depending on the nature of the correction.