Malaysia Airlines Flight Change Policy

Malaysia Airlines offers passengers the flexibility to modify their flight bookings, with policies varying based on the fare class purchased. Here's an overview of their flight change policy:

General Flight Changes:

Timeframe: Passengers can change their flight date and time up to 4 hours before the scheduled departure.

Fees: Change fees depend on the fare conditions of the ticket. Some fare types may not permit changes, necessitating the purchase of a new ticket.

Fare Class Specific Policies:

Economy Lite:

• Rebooking: Not allowed.
• Refunds: Available for a fee for tickets issued in New Zealand.

Economy Basic:

• Rebooking: One free change permitted; subsequent changes may incur fees.
• Refunds: Available for a fee for tickets issued in New Zealand.

Economy Flex:

• Rebooking: Unlimited free changes allowed; fare differences may apply.
• Refunds: Allowed without penalty.
• Same-Day Flight Change: Flexibility to travel on an earlier flight on the same day at no additional cost, subject to availability.

Name Correction Policy:

Before Ticket Issuance: Corrections up to a total of 3 characters are permitted (1 character in the last name and up to 2 characters in the first name and title).

After Ticket Issuance: Reissuing a ticket under a different name is not allowed. The original ticket must be refunded as per fare conditions, and a new ticket purchased with the correct name.

Important Considerations:

Fare Differences: When rebooking, if the new fare is higher than the original, passengers are responsible for paying the difference.

Refund Process: Refund requests should be submitted within three months from the scheduled flight date. The refund amount is calculated based on the unused portion of the ticket minus any applicable fees.