Nok Air offers passengers the flexibility to modify their flight bookings, including changes to flight dates, times, and passenger names, subject to specific conditions and fees. Below is an overview of their flight change policy:
Advance Notice Required:
Change Fees:
A service fee of THB 225 (VAT included) per passenger applies for both domestic and international flights when changes are made through the Call Center or Airport Ticket Counter.
Fare Differences:
Passengers must pay any difference between the original fare and the current fare at the time of the change.
Non-Changeable Fares: Certain fare types, such as Nok Lite, may not permit changes. It's essential to review the fare conditions at the time of booking.
Refunds: Nok Air offers a Nok Refund option, which must be purchased during the initial booking. This allows for refunds on unused tickets within a specified period. Without this option, cancellations may not be eligible for refunds.
Additional Services: Fees for services such as seat selection, meals, and baggage allowances are typically non-refundable and may not transfer to a new booking.
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