Peach Aviation's cancellation policies vary based on fare type and timing. Here's a concise overview:
All Fare Types: Cancellations must be made at least 1 hour before the scheduled departure time.
Refunds: Available to the original payment method, minus a JPY 500 cancellation fee.
Cancellations or Significant Delays by Airline: Passengers are entitled to a refund or alternative flight without handling fees, regardless of fare type.
Non-Refundable Fees: Additional services (e.g., checked baggage, seat selection) are non-refundable.
Refund Currency: Peach Points are issued in the currency of the original purchase and to the first passenger named in the booking.
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