Qantas Airways Cancellation Policy

Qantas Airways offers a flexible cancellation policy to accommodate various travel needs. Below is an overview of their cancellation guidelines, including refund eligibility, fees, and procedures. Please note that policies may vary depending on the fare type, route, and booking conditions.

1. Refundable vs. Non-Refundable Tickets

Refundable Tickets: If you’ve purchased a refundable fare, you can cancel your booking and receive a full or partial refund, depending on the fare rules.

Non-Refundable Tickets: For non-refundable fares, you may not be eligible for a cash refund. However, you might receive a travel credit for future use, minus any applicable fees.

2. Cancellation Fees
3. How to Cancel a Qantas Flight

You can cancel your Qantas flight through the following methods:

4. Refund Process
5. Flexible Booking Options

Qantas offers flexible booking options for certain fares, allowing you to change your travel dates or cancel your flight without incurring fees. Check the terms of your fare or contact Qantas for details.

6. Special Circumstances

Flight Cancellations by Qantas: If Qantas cancels your flight, you are entitled to a full refund or rebooking on the next available flight.

Medical or Emergency Situations: In cases of medical emergencies or other exceptional circumstances, Qantas may offer more flexible cancellation options. Documentation (e.g., a medical certificate) may be required.

7. COVID-19 Flexibility

During the COVID-19 pandemic, Qantas introduced more flexible cancellation policies. If your travel plans are affected by COVID-19, you may be eligible for a refund or travel credit. Check Qantas’ official website for the latest updates.

8. Points Bookings

If you booked your flight using Qantas Points, the points will typically be redeposited into your account after cancellation, though a service fee may apply.

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