Royal Brunei Airlines Name Change Policy

Royal Brunei Airlines (RB) has a name change policy that allows for corrections but restricts full name changes. Here’s a detailed overview based on the latest available information:

No Full Name Changes or Transfers: Royal Brunei does not permit transferring a ticket to another person. A complete name change (e.g., replacing one traveler’s name with another’s) is not allowed. If a different person needs to travel, the original booking must be canceled (subject to applicable cancellation fees) and a new ticket purchased under the correct name.

Minor Corrections Allowed: The airline permits corrections for minor errors in the name, such as:

Spelling mistakes (e.g., "Jonh" to "John").
Adjustments to the name format, like adding or correcting a middle name or initial.
Changes due to legal reasons (e.g., marriage or divorce), provided supporting documentation (like a marriage certificate or court order) is submitted. These corrections are typically allowed as long as the identity of the traveler remains the same.

24-Hour Grace Period: If a name correction is requested within 24 hours of booking, it’s usually free, provided the ticket was purchased directly through flyroyalbrunei.com or the RB app and the flight is more than 24 hours from departure. This doesn’t apply to bookings made on the day of travel.

Fees After 24 Hours: Beyond the 24-hour window, a name correction fee applies, though the exact amount varies by region and fare type. Administrative fees are also charged for changes processed through an RB office or call center, typically starting at a modest rate (e.g., equivalent to USD 20-50, though this isn’t explicitly detailed). The fee may increase depending on the complexity of the correction or proximity to departure.

Restrictions:

Changes can’t be made after check-in or if the flight has departed.
The corrected name must match the traveler’s government-issued ID (e.g., passport for international flights).
Only bookings made directly with RB can be modified online; agent or office bookings have stricter processes.

Process Tips: Provide your booking reference (PNR) and ID when requesting a change. For legal corrections, submit documents early, as processing may take time. Changes should ideally be completed well before departure to avoid issues at check-in.