Saudia Cancellation Policy

Saudia Airlines, also known as Saudi Arabian Airlines, has a cancellation policy that allows passengers to cancel their flights and request refunds under certain conditions. Here are the key points of Saudia's cancellation policy

1. Refundable vs. Non-Refundable Tickets:

Refundable Tickets: Passengers holding refundable tickets can cancel their flights and receive a full or partial refund, depending on the fare rules.

Non-Refundable Tickets: For non-refundable tickets, passengers may not be eligible for a cash refund. However, they might be able to use the value of the ticket (minus any applicable fees) toward future travel with Saudia.

2. Cancellation Timeframe:

Before Departure: If you cancel your flight before the scheduled departure time, you may be eligible for a refund or credit, depending on the fare conditions.

After Departure: If you cancel after the flight has departed, the ticket is generally considered non-refundable, but you may still be able to use the value for future travel.

3. Cancellation Fees:

• Saudia may charge a cancellation fee, which varies depending on the fare type, route, and how close to the departure date the cancellation is made.
• The fee is typically deducted from the refund amount.

4. Refund Process:

• Refunds are processed according to the original payment method.
• It may take several business days or weeks for the refund to be processed, depending on the payment method and bank policies.

5. How to Cancel:

• Online: You can cancel your flight through Saudia's official website or mobile app.
• Customer Service: Contact Saudia's customer service center for assistance with cancellations.
• Travel Agency: If you booked through a travel agency, you may need to contact them directly to cancel your ticket.

6. Special Circumstances:

• Flight Cancellations by Saudia: If Saudia cancels your flight, you are entitled to a full refund or rebooking on the next available flight.
• Medical or Emergency Situations: In cases of medical emergencies or other exceptional circumstances, Saudia may offer more flexible cancellation options. Documentation may be required.

7. COVID-19 Flexibility:

During the COVID-19 pandemic, Saudia introduced more flexible cancellation and rebooking policies. Check their website for the latest updates on pandemic-related policies.

8. Group Bookings:

Different cancellation rules may apply for group bookings. Contact Saudia directly for details.

9. Frequent Flyer Tickets:

If you booked your ticket using Saudia Alfursan miles, the miles will typically be redeposited into your account, but a fee may apply.