Scandinavian Airlines (SAS) offers a cancellation policy that varies depending on the type of ticket purchased and the timing of the cancellation. Here's an overview:
Standard Bookings: If you book your flight more than 24 hours before departure, you can cancel within 24 hours of booking and receive a full refund.
Last-Minute Bookings: For flights booked less than 24 hours before departure, cancellations are allowed up to 12 hours before the scheduled departure time for a full refund.
Fully Refundable Tickets: Tickets such as SAS Go Pro, SAS Plus Pro, and SAS Business Pro are fully refundable.
Refundable for a Fee: SAS Plus Smart tickets (for flights within Europe) and SAS Bonus tickets can be refunded for a fee.
Non-Refundable Tickets: Tickets like SAS Go Light, SAS Go Smart, SAS Plus Smart (for flights to/from Asia and North America), SAS Business Smart, and SAS Youth are non-refundable, but taxes and fees will be refunded upon cancellation.
Service Charges and Extras: If you cancel your trip, service charges, cancellation fees, and any travel extras (e.g., pre-selected seats, meals, lounge access) are non-refundable.
Refund Process: Refunds are processed to the original payment method and may take up to 7 working days from the time you receive the refund notice to appear on your statement.
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