Scandinavian Airlines (SAS) allows passengers to modify their flight bookings, with policies and fees varying based on ticket type and timing of the change.
Regular Tickets:
SAS Bonus Tickets (Award Trips):
Eligibility: Unused tickets for flights operated by SAS can have the name changed, allowing for corrections or transferring the ticket to another traveler.
Deadline: Changes can be made up to 1 hour before departure.
Fees: A fee of 600 DKK/NOK/SEK (or the equivalent in local currency) per traveler applies.
How to Change: Contact SAS Customer Service to process a name change.
Policy: SAS offers a flexible 24-hour money-back guarantee, allowing passengers to cancel their trip at no cost within 24 hours after booking.
How to Cancel:
SAS Bonus Tickets (Award Trips):
Eligibility: Unused tickets for flights operated by SAS can have the name changed, allowing for corrections or transferring the ticket to another traveler.
Deadline: Changes can be made up to 1 hour before departure
Fees: A fee of 600 DKK/NOK/SEK (or the equivalent in local currency) per traveler applies.
How to Change: Contact SAS Customer Service to process a name change.
Checked-In Passengers: If you've already checked in, you must first remove the check-in before making changes to your ticket.
Third-Party Bookings: If the ticket was purchased through a travel agency or third-party site, contact them directly to make changes.
Additional Services: Fees for services like extra seats or pre-ordered meals may not be refundable or transferable if you rebook or cancel your flight.
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