Scandinavian Airlines Flight Change Policy

Scandinavian Airlines (SAS) allows passengers to modify their flight bookings, with policies and fees varying based on ticket type and timing of the change.

Rebooking Policies:

Regular Tickets:

• Deadline: Changes can be made up to 1 hour before departure.
• Fees: Subject to the fare conditions of your ticket; some fares may incur change fees or may not permit changes.
• Fare Differences: If the new flight costs more than the original, passengers must pay the difference.

SAS Bonus Tickets (Award Trips):

• Deadline: Changes can be made up to departure, provided the EuroBonus points used are still valid.
• Fees: Rebooking may be subject to fees; consult the specific terms of your award ticket.
• How to Change: Contact SAS Customer Service for assistance.

Name Change Policy:

Eligibility: Unused tickets for flights operated by SAS can have the name changed, allowing for corrections or transferring the ticket to another traveler.

Deadline: Changes can be made up to 1 hour before departure.

Fees: A fee of 600 DKK/NOK/SEK (or the equivalent in local currency) per traveler applies.

How to Change: Contact SAS Customer Service to process a name change.

24-Hour Money-Back Guarantee:

Policy: SAS offers a flexible 24-hour money-back guarantee, allowing passengers to cancel their trip at no cost within 24 hours after booking.

How to Cancel:

• Online: Visit My Bookings and enter your booking reference and last name, or log in to your account.
• Customer Service: If online changes aren't possible, contact SAS Customer Service.

SAS Bonus Tickets (Award Trips):

• Deadline: Changes can be made up to departure, provided the EuroBonus points used are still valid.
• Fees: Rebooking may be subject to fees; consult the specific terms of your award ticket.
• How to Change: Contact SAS Customer Service for assistance.

Name Change Policy:

Eligibility: Unused tickets for flights operated by SAS can have the name changed, allowing for corrections or transferring the ticket to another traveler.

Deadline: Changes can be made up to 1 hour before departure

Fees: A fee of 600 DKK/NOK/SEK (or the equivalent in local currency) per traveler applies.

How to Change: Contact SAS Customer Service to process a name change.

Important Considerations:

Checked-In Passengers: If you've already checked in, you must first remove the check-in before making changes to your ticket.

Third-Party Bookings: If the ticket was purchased through a travel agency or third-party site, contact them directly to make changes.

Additional Services: Fees for services like extra seats or pre-ordered meals may not be refundable or transferable if you rebook or cancel your flight.