Skymark Airlines Flight Change Policy

Skymark Airlines allows passengers to change their flight reservations, with policies and fees varying based on the fare type, timing, and method of booking.

General Change Policies:

Fare Types:

• Normal Fare for Adults: Changes are permitted without a change fee before the scheduled departure time. After departure, a cancellation charge of JPY 5,000 applies.
• Other Fares: Change policies may vary; please refer to the specific fare conditions.

Timing:

• Prior to Departure: Changes can be made up to the scheduled departure time.
• After Departure: If you miss your scheduled flight, changes are not permitted regardless of the fare category. In such cases, you must proceed with the refund process.

Methods to Change Reservations:

• Online: Changes can be made via Skymark's website, depending on the reservation and payment method.
• Reservation Center: For certain reservations, especially those made through the Reservation Center or travel agencies, changes must be handled by contacting Skymark's Reservation Center directly.

Fees and Charges:

Change Fees: Fees may apply depending on the fare type and timing of the change. For detailed information, refer to Skymark's Cancellation Charges/Refunds page.

Fare Differences: If the new flight has a higher fare, passengers are responsible for paying the difference. Conversely, if the new fare is lower, the difference may be refunded, subject to fare rules.

Important Considerations:

Name Changes: Tickets are non-transferable and cannot be used by individuals other than those named on the ticket. Name changes are not permitted.

Third-Party Bookings: If the ticket was purchased through a travel agency, contact the agency directly for changes or cancellations.

Checked-In Passengers: If you've already checked in, you must first cancel the check-in before making changes to your reservation.