Spring Airlines Name Change Policy

Spring Airlines, a Chinese low-cost carrier, has a strict name change policy that reflects its operational guidelines and fare rules. Here’s a detailed overview based on the latest available information:

No Full Name Changes or Transfers: Spring Airlines does not allow passengers to change the full name on a ticket or transfer it to another person. If a different traveler needs to use the ticket, the original booking must be canceled (subject to applicable cancellation fees) and a new ticket purchased with the correct name. This applies to both Spring Airlines Co., Ltd. (China) and its subsidiary Spring Japan (IJ).

Minor Name Corrections: The airline permits corrections for minor errors, but only under specific conditions:

Legal Name Changes: There’s no explicit mention of a process for legal name changes (e.g., due to marriage or divorce) in Spring Airlines’ public policy. However, such corrections would likely fall under the minor correction rule, requiring supporting documentation (e.g., marriage certificate) and the same fee structure as above. Contacting customer service is necessary to confirm eligibility.

24-Hour Grace Period: Spring Airlines doesn’t explicitly advertise a free 24-hour correction period for name changes. However, their general booking policy allows free cancellations or changes within 24 hours of purchase for certain fares, provided the flight departs at least 7 days later. This could potentially apply to name corrections, but it’s fare-dependent and requires verification with the airline.

Fees for Corrections: Beyond the initial booking window:

Restrictions:

Process Tips: Provide your booking reference and ID promptly. Act early, as processing times can vary, and last-minute changes may not be feasible. Ensure the name aligns with your travel document to avoid boarding issues.

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