Sun Country Airlines provides flexible options for changing flights, with policies and fees that vary based on the timing of the change. Here's a summary:
Change and Cancellation Policies:
60 or More Days Before Departure:
- Policy: No change or cancellation fees apply.
- Details: Passengers can modify or cancel their reservations without incurring any fees when done 60 or more days prior to the scheduled departure date.
59 to 14 Days Before Departure:
- Policy: Reduced change and cancellation fees apply.
- Details: Changes or cancellations made within this timeframe are subject to lower fees compared to closer to departure.
13 Days or Less Before Departure:
- Policy: Higher change and cancellation fees apply.
- Details: Modifications or cancellations made within 13 days of departure incur higher fees.
24-Hour Cancellation Policy:
Policy: Passengers can cancel their bookings within 24 hours of purchase without incurring any cancellation fees.
Details: This policy allows travelers to make adjustments shortly after booking without financial penalty.
How to Change or Cancel a Reservation:
Online:
- Process: Access the "My Trips" section on the Sun Country website or mobile app.
- Details: Flight-only reservations made directly with Sun Country can be changed or canceled online.
Phone:
- Process: Contact Sun Country Reservations for assistance.
- Details: For changes involving vacation packages or other services, it's recommended to call Sun Country directly.
Important Considerations:
Fare Differences: When making changes, passengers are responsible for any fare differences between the original and new flights.
Non-Refundable Components: Certain elements of your booking, such as vacation packages or additional services, may have different change and cancellation policies.
Additional Fees: Be aware of any additional fees that may apply, especially when making changes close to the departure date.