For SunExpress, online check-in usually opens up to 72 hours before departure and typically closes about 1 to 1.5 hours before the flight, depending on the airport and route, while airport check-in opens earlier (around 2–3 hours before departure), so you can book in anytime within that 72-hour window before your flight.

Yes, SunExpress is a Turkish-German airline joint venture between Turkish Airlines and Lufthansa Group, based in Antalya, Turkey, and it mainly operates leisure and holiday flights between Turkey and Europe.

Yes, on SunExpress you can definitely book seats, and it’s actually recommended because seat selection is paid and optional but available at booking, after booking via “Manage Booking,” or during online check-in; if you don’t choose a seat, the airline will assign one randomly at check-in, so you may not sit together if traveling in a group.

You can find your SunExpress booking number (PNR) in your flight confirmation email or travel documents sent after booking, and it is usually a 6-character code made of letters and numbers; if you booked through a travel agency or tour operator, the reference may also be in their booking confirmation instead of the airline email.

To check your flight booking number (PNR), look in your confirmation email, SMS, or ticket receipt sent after booking, or log in to the airline’s website/app under “Manage Booking” using your email or ticket details; if you still can’t find it, you can contact the airline or travel agent and they can retrieve it using your name and travel date.

Yes, SunExpress is generally considered a decent budget-friendly airline, especially for Europe–Turkey holiday routes, offering safe operations, reliable schedules, and newer aircraft on many routes, but like most low-cost carriers it has basic comfort, limited free services, and paid extras for seat selection, food, and baggage, so it’s good value for money rather than a premium experience.

To get your boarding pass on SunExpress, you can check in online or via the SunExpress app, usually starting 24–72 hours before departure depending on your route, then download your digital boarding pass to your phone or print it, and if mobile boarding passes are not allowed at your departure airport, you’ll need to collect a printed boarding pass at the airport check-in counter after online check-in.

SunExpress is not fully owned by Lufthansa, but it is a joint venture between Turkish Airlines and Lufthansa Group, meaning both companies co-own and operate it together, with Turkish Airlines and Lufthansa each holding a significant stake in the airline.

For SunExpress, airport check-in usually costs about €5 per person per flight if you didn’t check in online, but it can be reduced to around €2.99 if you pre-book the airport check-in service, and it’s free in some cases like certain fare bundles, assistance passengers, or if online check-in isn’t available for your route.

Yes, you can cancel a SunExpress flight, but whether you get a refund depends on your fare type; most cheap fares are non-refundable or only give partial refund/credit after cancellation fees, while flexible tickets may allow cancellations with lower fees or full refund, and you can cancel through “Manage Booking,” customer service, or your travel agent.

SunExpress operates an all-Boeing fleet, mainly the Boeing 737-800 and the newer Boeing 737 MAX 8, both used for short to medium-haul flights across Europe, Turkey, and holiday destinations; in some operations it may also use 737 MAX 10 aircraft on order or upcoming expansion, but its current flying fleet is essentially focused on the Boeing 737 family.

Yes, SunExpress is fairly strict with luggage rules, especially on low-cost fares—they closely check weight limits, bag size, and number of items, and overweight or oversized bags usually incur high fees at the airport, so it’s best to pre-book baggage and measure carefully to avoid extra charges.

Lufthansa does not fully own SunExpress, but it is a 50–50 joint venture between Lufthansa Group and Turkish Airlines, meaning both companies share ownership and control the airline together.

To get your boarding pass online, go to your airline’s website or app, open “Check-in” or “Manage Booking,” enter your booking reference (PNR) and last name, complete check-in, and then download or email your boarding pass to your phone (or print it if required), which is usually available starting 24–72 hours before departure depending on the airline.

The safest airline in Turkey is generally considered to be Turkish Airlines, as it is IOSA-certified, operates a large modern fleet with strict international safety standards, and has a strong long-term safety record with no fatal accidents in recent decades on its mainline operations; other Turkish carriers like Pegasus Airlines and SunExpress are also considered safe and fully regulated, but Turkish Airlines is usually ranked highest in safety reputation and global standards compliance.

On SunExpress, food is not usually free; instead they offer a buy-on-board menu with snacks, sandwiches, and drinks you can purchase during the flight, while only limited services may be included depending on your fare or route.

Yes, SunExpress is a low-cost (hybrid low-cost) airline, meaning it keeps base fares affordable but charges extra for things like checked baggage, seat selection, and onboard food, while still offering more structure and reliability than some ultra-low-cost carriers on many Turkey–Europe routes.

You might not be able to check in with SunExpress because online check-in isn’t available yet (it usually opens 24–72 hours before departure), or your booking may require airport check-in due to reasons like special assistance, group bookings, document verification (passport/visa issues), or system/route restrictions; if it still doesn’t work, try again later or check directly at the airport counter with your booking reference.

You receive your boarding pass after completing check-in, either online (downloaded to your phone or emailed to you), through the airline’s mobile app, or printed at the airport check-in counter or self-service kiosk if online/mobile check-in isn’t available or accepted for your flight.

On SunExpress, your free cabin baggage depends on your fare: most fares allow 1 cabin bag up to 8 kg with size about 55 × 40 × 23 cm, while the lowest “SunLight” fare only includes a small under-seat personal item up to about 4 kg (around 40 × 30 × 20 cm), and anything larger or heavier may need to be paid for as extra baggage.

SunExpress usually does not include free checked baggage in its cheapest fares; only a small cabin/personal item may be free depending on your ticket, while checked luggage and larger cabin bags are typically paid extras, unless your fare bundle or route specifically includes baggage allowance.

On SunExpress, you can book your seats during ticket purchase, anytime after booking via “Manage Booking,” or during online check-in (usually starting 24–72 hours before departure depending on your route), but seat selection is generally paid, and if you don’t choose, a seat is automatically assigned at check-in.

SunExpress, like all airlines, can occasionally have delayed or misrouted luggage, but it is not known for high rates of lost baggage; most bags arrive normally, and if yours is delayed you can report it at the airport so it gets tracked and usually returned within a few days, with compensation procedures if it is officially lost.

The current CEO of SunExpress is SunExpress CEO Marcus Schnabel is appointed to take over from February 1, 2026, while the outgoing CEO is Max Kownatzki, who led the airline from 2020 until early 2026 before moving to Eurowings.

Free baggage allowance is the amount of luggage you are allowed to carry without paying extra, as included in your airline ticket, usually specified in kilograms for checked bags or size/weight limits for cabin bags; anything beyond that limit is considered excess baggage and must be paid for separately.

SunExpress operates a Boeing-only fleet, mainly using Boeing 737-800 and Boeing 737 MAX 8 aircraft for its flights between Turkey, Europe, and holiday destinations.

The best airline in Germany is generally considered Lufthansa, as it is the country’s largest full-service airline with a wide global network, strong safety standards, premium cabins, and membership in the Star Alliance; however, for low-cost travel within Europe, airlines like Eurowings and Ryanair can be cheaper alternatives but are not as premium in service or comfort.

Yes, SunExpress is a real, fully licensed airline that operates scheduled passenger flights, mainly between Turkey and Europe; it is a joint venture between Turkish Airlines and Lufthansa Group, and it has been flying since 1989 with a valid operating license and regulated safety standards.

SunExpress extra baggage typically costs from about €19.99 for an extra 5 kg package per flight segment if you pre-book online, with larger bundles like 10 kg (€38.99), 15 kg (€57.99), and 20 kg (€69.99), while buying at the airport or exceeding limits can cost around €10–€19.99 per kg depending on route and timing, and overweight/oversized bags can be even more expensive.

SunExpress does not usually include free checked baggage in its cheapest fares, so you typically only get a small cabin/personal item for free, while checked baggage and larger cabin bags must be paid for separately unless your fare bundle or ticket specifically includes baggage allowance.

SunExpress airport check-in is usually about €5 per passenger per flight if you don’t check in online, but if you pre-book the airport check-in service it’s around €2.99, and it can be free only in specific cases like certain bundles, assistance passengers, or when online check-in isn’t available for your route.

If your luggage is officially lost on an international flight, compensation is usually capped under the Montreal Convention at about 1,288 Special Drawing Rights (around USD 1,600–1,700 or INR ~1.3–1.5 lakh, depending on exchange rates) per passenger, but the exact amount depends on your airline, proof of contents, and whether you declared higher value baggage, and airlines often first try to locate your bag before paying full compensation.

SunExpress is not fully part of Turkish Airlines, but it is a joint venture owned 50% by Turkish Airlines and 50% by Lufthansa Group, meaning Turkish Airlines co-owns it but does not control it alone.

The most luxurious airlines are generally considered Emirates, Qatar Airways, and Singapore Airlines, because they consistently offer top-tier first and business class cabins with lie-flat or suite-style seats, high-end dining, premium lounges, and exceptional in-flight service, especially on long-haul international routes.

SunExpress was founded in 1989, so as of 2026 it is about 37 years old.

The “richest” airline depends on how you measure it, but by overall revenue and scale, Delta Air Lines is often ranked among the top in the world for financial strength and profitability, while in terms of overall group size and global network, the largest airline groups include American Airlines and Lufthansa; meanwhile, Middle Eastern carriers like Emirates and Qatar Airways are often seen as the most premium and wealthy-backed in terms of state support and luxury positioning.

SunExpress operates an all-Boeing fleet, mainly using the Boeing 737-800 and Boeing 737 MAX 8, which are narrow-body aircraft designed for short to medium-haul flights between Europe, Turkey, and holiday destinations.

Yes, SunExpress does serve food, but it is usually a buy-on-board service, meaning snacks, sandwiches, and meals are available for purchase during the flight rather than included for free in most fares, though drinks like water or soft drinks may sometimes be complimentary depending on the route.

Yes, during SunExpress online check-in you can usually choose your seat if available, but most seat selection is paid in advance, so if you didn’t prepay for a seat, you may only get limited or random options at check-in, and if you skip selection entirely they will assign a seat automatically.

For SunExpress, boarding rules are pretty straightforward: you must complete online check-in (usually 24–72 hours before departure depending on route) and either download your boarding pass or get it at the airport if required, then arrive at the airport about 2–3 hours before departure for check-in and baggage drop, as counters typically close around 45 minutes before takeoff. At the gate, boarding closes about 20–30 minutes before departure, so you must be ready with your boarding pass and ID, and note that some passengers (special assistance, certain bookings, or document checks) may need to use airport check-in instead of fully online boarding.

SunExpress operates an all-Boeing fleet, mainly the Boeing 737-800 and the newer Boeing 737 MAX 8, both used for short to medium-haul flights across Europe, Turkey, and holiday destinations, with around 189 seats in a single-economy layout.

Common complaints about SunExpress usually include extra charges for baggage, seat selection, and airport check-in, limited free onboard services (no free meals or entertainment), occasional delays or schedule changes during peak travel seasons, and basic seat comfort compared to full-service airlines, though safety standards are generally not a major concern and most issues are related to its low-cost model.

SunExpress baggage allowance depends on your fare: most basic fares include only a small cabin personal item (around 40×30×20 cm, up to ~4 kg), while higher fares include a carry-on bag up to 8 kg (about 55×40×23 cm), and checked baggage is usually not included in the cheapest tickets but can be added, typically with limits around 20–30 kg per bag (max 32 kg per piece) depending on route and booking.

SunExpress is known as a Turkey–Europe leisure airline that focuses on affordable holiday travel, especially routes between Turkey and Germany/other European countries, operating a simple low-cost model where tickets are cheap but extras like baggage, seat selection, and onboard food are paid separately, while still maintaining solid safety standards and reliable operations.

SunExpress flights are generally quite reliable, and cancellations are rare (around ~0.1%–0.3% of flights in recent yearly data), meaning about 99%+ of flights operate as scheduled. Most disruptions passengers experience are delays rather than cancellations, usually caused by high-season congestion, weather, or airport traffic rather than routine cancellations, so while no airline is zero-risk, SunExpress is considered low cancellation but moderate delay risk for a leisure carrier.

For SunExpress, the airport check-in fee is usually €5 per passenger per flight if you do not complete online check-in in advance, and it can be reduced to about €2.99 if you pre-book the “Airport Check-in” service; this fee applies mainly to international flights and is only charged when you check in at the airport counter instead of online.

You may not be able to check in with SunExpress because online check-in hasn’t opened yet (usually 24–72 hours before departure), or your booking requires airport check-in due to reasons like special assistance, group bookings, document/visa verification, or certain routes where online check-in isn’t available; if none of these apply, it could also be a temporary system issue, so trying again later or checking in at the airport is the usual solution.

No, SunExpress does not usually provide free food; instead it has a buy-on-board menu where you can purchase snacks, sandwiches, and meals during the flight, while only basic drinks like water or soft drinks may sometimes be complimentary depending on the route.

For SunExpress, online check-in usually opens about 24 to 72 hours before departure (depending on the route and airport rules) and closes roughly 1 to 1.5 hours before the flight, while airport check-in counters generally open 2–3 hours before departure.

You can contact SunExpress customer service through several official channels: the main phone number is +1-855-551-1040 (Germany/EU support) or +1-855-551-1040 (Turkey), and they also provide country-specific hotlines and 24/7 assistance in many regions . You can also reach them via their official contact form on the SunExpress website, WhatsApp support (available in some countries), or email such as [email protected] / [email protected] for general inquiries . If your issue is urgent (booking changes, baggage, or flight problems), calling is usually the fastest way to speak to a live agent.

Your SunExpress PNR (booking reference) is usually a 6-character code of letters and numbers found in your booking confirmation email or SMS sent after purchase, often labeled as “Booking Reference” or “PNR”; if you can’t find it, you can also retrieve it by logging into “Manage Booking” on the SunExpress website using your email or ticket details, or by contacting their customer service.

You usually can’t check in online with SunExpress because online check-in hasn’t opened yet (it only works about 24–72 hours before departure), or your booking requires airport check-in due to reasons like special assistance, group bookings, visa/document checks, or specific routes where online check-in is restricted; if none of these apply, it could be a temporary system issue, so try again later or check in directly at the airport.

You can usually check in online with SunExpress about 24 to 72 hours before departure (depending on your route and booking type), and it closes roughly 1 to 1.5 hours before the flight, after which you must check in at the airport.

For SunExpress, if you don’t do online check-in, you usually pay an airport check-in fee of about €5 per passenger per flight (or around £5 on UK routes), while you can reduce it to about €2.99 if you pre-book airport check-in in advance—and it can be free only in special cases like certain bundles, assistance passengers, or routes where online check-in isn’t available.

You can email SunExpress using their official customer support email: [email protected], or for booking/travel-related issues you can also use [email protected] or [email protected] depending on your request; it’s best to include your booking reference (PNR), full name, and flight details so they can respond faster.

SunExpress does not operate its own separate airline inside flights—it is the airline you fly with. It is a standalone airline company (XQ / SXS), but it is owned jointly by Turkish Airlines and Lufthansa Group, and it flies its own fleet (mainly Boeing 737 aircraft) on routes between Turkey and Europe.

On SunExpress, your baggage allowance depends on your fare: the cheapest SunLight fare includes no checked baggage, while other fares usually include about 15–35 kg of checked luggage depending on route and ticket type, and most passengers can also bring either a small under-seat personal item (about 4 kg) or a cabin bag up to 8 kg (55×40×20 cm) depending on fare; any extra, overweight, or oversized bags must be paid for separately and must not exceed 32 kg per piece.

Free checked baggage is not standard anymore—you only get it if your ticket type includes it.

SunExpress is fairly strict with luggage rules, especially compared to traditional airlines, because it is a low-cost carrier and they make extra revenue from baggage fees; in practice, they often check both weight and size carefully at check-in and sometimes at the gate, and even small excess (a few kg or slight oversize) can lead to extra charges rather than a warning. According to their policy, each bag must follow strict limits (for example max 32 kg per bag and 158 cm total size) and anything beyond your purchased allowance is charged as extra baggage, so passengers are strongly encouraged to pre-book luggage online to avoid high airport fees. Overall, enforcement is consistently strict, not random or flexible, so it’s best to assume your bag will be weighed and measured.

Yes, on SunExpress you can choose your seats, and you can do it during booking, later in “Manage Booking,” or during online check-in (usually 24–72 hours before departure depending on your route), but most seat selection is paid, and if you don’t choose a seat they will automatically assign one for you at check-in, which may not be together if you’re traveling with others.

SunExpress does not usually include free meals in most fares; instead, it offers a buy-on-board service where you can purchase snacks, sandwiches, and drinks during the flight, with only limited inclusions (if any) depending on your ticket type or route.

After booking a flight, you can choose your seat by going to the airline’s website or app, opening “Manage Booking” or “My Trips,” entering your PNR (booking reference) and last name, then selecting from the seat map—some seats are free while others cost extra depending on your fare, and if you skip it you can still pick a seat during online check-in before departure.

Yes, in most airlines you can pay for seat selection after booking by going to “Manage Booking” on the airline’s website or app, entering your PNR and last name, and then choosing a seat from the seat map; payment is usually taken immediately by card, and you can also often select or change seats later during online check-in if availability remains.

Yes, SunExpress allows pets, but only small cats and dogs in the cabin on select flights, and they must be in an approved carrier that fits under the seat, booked in advance because space is limited; larger animals or other pets are usually transported as cargo through approved arrangements rather than in the cabin.

To book a pet on a flight, you first need to check the airline’s pet policy, then contact the airline or add the pet through “Manage Booking” to confirm availability (since cabin space is limited), and provide details like pet type, weight, and carrier size; once approved, you pay the pet fee and ensure you have required documents like vaccination and health certificates before travel.

In most airlines, including those that allow pets, you usually cannot fully book a pet online at checkout; instead, you book your flight first and then request pet approval through “Manage Booking” or customer service, because airlines must confirm limited cabin space and check rules before allowing the pet on board.

To book a flight ticket for your dog, you first book your own ticket, then contact the airline to add your dog as a pet booking request (since space is limited), provide details like breed, weight, and carrier size, pay the pet fee, and make sure you have required documents such as vaccination and health certificates; once approved, the airline confirms whether your dog can travel in the cabin or as cargo depending on size and rules.

Yes, you can cancel SunExpress flights, but whether you get a refund depends on your fare type; most low-cost tickets are non-refundable or only refundable with fees or credit, while flexible fares may allow cancellation with lower penalties, and you can cancel through “Manage Booking,” customer service, or your travel agent.

SunExpress is not owned by a single airline, but it is a 50–50 joint venture between Turkish Airlines and Lufthansa Group, meaning both companies co-own and jointly operate it rather than it being fully controlled by one airline.

There’s no universal fixed notice period worldwide, but airlines are generally expected to inform passengers as soon as possible once a cancellation is known; under rules like the EU261 regulation (which applies on many flights to/from Europe), if a flight is canceled at short notice (typically less than 14 days before departure), passengers may be entitled to compensation unless it’s due to extraordinary circumstances like weather or air traffic control issues, and airlines must also offer rebooking or a full refund.

SunExpress online check-in is free, but if you check in at the airport without doing it online, there is usually a small fee (around €5 per passenger per flight, or ~€2.99 if pre-booked) depending on the route and fare, so it’s generally cheaper and easier to check in online before you arrive at the airport.