Sunrise Airways Baggage Policy

Sunrise Airways' baggage policy, based on the most recent information available, is as follows:

Allowance: One carry-on bag is allowed per passenger with a maximum weight of 5 kg and dimensions not exceeding 127 cm (50 inches, length + width + height).
Additional Items: Up to three personal items (e.g., purse, laptop bag) are permitted, which must fit under the seat or in the overhead compartment.
Domestic Flights in Haiti: Only personal items are allowed in the cabin; carry-on bags may be collected at boarding and stowed in the hold at no extra cost, unless overweight or overstuffed, which may incur fees.
Valuables: Keep valuables (e.g., jewelry, electronics, documents) in carry-on luggage, as Sunrise Airways is not liable for loss or damage of such items in checked baggage.

Free Allowance:

International Flights: One checked bag up to 23 kg (51 lbs) with maximum dimensions of 157 cm (62 inches).
Domestic Flights in Haiti: Limited to the baggage allowance included with the ticket fare; additional luggage is not permitted until further notice.
Flights to/from Cuba: Complimentary 30 kg checked baggage allowance, divided into two pieces. Each piece exceeding 23 kg incurs a $100 USD overweight fee.

Weight Limits:

Domestic flights: Maximum 15 kg per piece.
International flights: Maximum 23 kg per piece; bags exceeding 23 kg are not accepted on connecting flights.
Maximum weight per piece is 32 kg (70 lbs).

Excess Baggage:

Additional bags cost between $50–$100 USD, depending on weight and number of bags, subject to operational availability.
For domestic flights, extra bags must be shipped via Sunrise Airways’ Courier service (e.g., for flights to Les Cayes).
Contact customer service to verify additional baggage rates and availability.

Special Notes:

Overweight baggage is not allowed on some destinations; confirm with customer service.
Baggage fees are non-refundable unless the booking is canceled within 24 hours of purchase or if baggage is damaged/delayed.

Musical Instruments: Small instruments (e.g., flutes, violins) can be carried on if under 5 kg, in a hard-shell case, and fit in the cabin. Larger instruments may need to be checked.
Sporting Equipment: Items like baseball bats or golf clubs are typically restricted from carry-on and must be checked, with possible fees.
Televisions (Cuba Routes Only): TVs up to 50 inches in original packaging are included in the standard allowance. As additional items, they incur a $150 USD fee, plus extra charges if oversized.
Medical Devices: Allowed as carry-on or checked, but devices with lithium batteries must be in carry-on. Some items (e.g., oxygen cylinders, mercury thermometers) are prohibited in the cabin.

Cabin Restrictions: Knives, scissors (blades over 4 inches), and sporting equipment like baseball bats are prohibited in carry-on but may be checked if properly wrapped.
Prohibited Items: Hazardous materials (e.g., corrosive liquids, fireworks, radioactive medical devices) are banned from all baggage.
Packing Advice: Check baggage allowances and weigh luggage before arriving to avoid fees or delays.

Delays or Loss: Report missing baggage at the airport before leaving and file a Property Irregularity Report (PIR). Provide the bag tag reference number for tracking. Sunrise Airways aims to return delayed baggage within 48 hours.
Lost Baggage: If untraceable after 21 days, baggage is deemed lost, and compensation is based on weight under the Warsaw or Montreal Convention. Claims for expenses must be filed within 21 days with receipts.
Damage: Report damaged baggage immediately via a PIR. Compensation may be offered if damage occurred in Sunrise Airways’ care, but not for normal wear and tear (e.g., scratches, dents).
Liability Limits: Sunrise Airways is not liable for valuables in checked baggage, minor wear and tear, or issues due to improper packing. Excess valuation coverage is not available; consider private insurance for valuable items.

Check-In: Arrive 2 hours before international flights and 1 hour before domestic flights for check-in and baggage drop. Online check-in is available 24–3 hours before departure.
Cuba Flights: Note that flights to Cuba are currently postponed pending government approval, which may affect baggage rules.