Sunrise Airways Cancellation Policy

Sunrise Airways’ cancellation policy varies by fare type and timing. Here’s a concise overview based on available information:

24-Hour Cancellation: You can cancel any flight within 24 hours of booking for a full refund, provided the flight departs at least 7 days later (168 hours). This applies to all fare types, aligning with U.S. regulations supported by the Reporting Corporation (ARC).

After 24 Hours:

• Free Cancellation: Cancellations are free up to 48 hours before departure. After this, a penalty fee applies, depending on fare type (Basic, Plus, Premium) and destination.
• Basic Fare: Most restrictive, with higher cancellation fees and limited flexibility.
• Plus Fare: Offers more flexibility, including one free date change.
• Premium Fare: Most flexible, allowing full refunds under certain conditions.
• Within 7 Days of Travel: Cancellations more than 24 hours after booking but within 7 days of departure incur a fee.

Non-Refundable Fares: Sunrise Airways notes that non-refundable fares keep prices low, but refunds are available if:

• You cancel at least 60 days before departure.
• You cancel within 24 hours for flights departing in 7+ days.
• The flight is delayed by at least 2 hours.

Airline-Initiated Cancellations: If Sunrise Airways cancels due to technical issues or weather, they’ll rebook you on the next available flight or offer a refund. For weather-related cancellations, they may arrange accommodation if no flights are available.

Special Circumstances: Fees may be waived for medical emergencies or military deployment, subject to verification.

No-Show Penalties: Apply only to specific fare types and may result in seat cancellation if not checked in 45 minutes before departure (international) or 10 minutes (domestic).

Non-Transferable Tickets: Tickets cannot be transferred and are valid for one year from the issue date. The itinerary must be canceled before the first unused flight’s departure, or the ticket loses value.

Cuba Flights: Note that flights to Cuba are currently postponed pending government approval, which may affect cancellations.

Recommendations:

• Check your ticket’s fare rules for specific fees and restrictions, as they vary by route and fare type.
• Mixed fare tickets follow the most restrictive fare’s conditions.