TAM Airlines, now operating as LATAM Airlines, has a cancellation policy that varies based on the country of purchase, fare type, and timing of the cancellation. Below is an overview:
United States: If you purchased your ticket through U.S. channels, you can cancel within 24 hours of booking for a full refund, provided the purchase was made at least 7 days before departure.
Brazil: For tickets bought in Brazil, cancellations are allowed within 24 hours of purchase, as long as the ticket was purchased at least 7 days before the flight.
Colombia: Passengers have a 5-day window to cancel online purchases without penalties, provided the flight hasn't departed and certain conditions are met.
Peru and Ecuador: Cancellations are permitted at least 72 hours before departure, with a 10% cancellation fee, excluding promotional fares.
Direct Purchases: If you bought your ticket directly from LATAM (website, app, or Contact Center), you can request a refund through the "My Trips" section on their website.
Third-Party Purchases: For tickets purchased via travel agencies or other third parties, contact them directly to inquire about cancellation and refund options.
Fare Conditions: Refund eligibility and fees depend on the fare type purchased. Some fares may be non-refundable or have specific restrictions.
Policy Updates: Airline policies are subject to change. For the most current information, consult the official LATAM Airlines website or contact their customer service directly.
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