Tigerair's cancellation policies differ based on the specific airline entity and region. Here's an overview:
Tigerair Australia ceased operations in 2020. Passengers holding credits from Tigerair Australia were issued Future Flight credits for use with Virgin Australia. If you haven't received communication regarding your Future Flight credit, contact Virgin Australia's Guest Contact Centre at 13 67 89.
Non-Refundable Tickets: Tickets are generally non-refundable.
Flight Changes: Changes to flight dates or times are permitted up to four hours before the scheduled departure, subject to a change fee and any fare difference.
Refund Processing Time: Approved refund applications may take approximately 6 to 8 weeks to process.
Government Taxes: While fares are non-refundable, you may request a refund for government-imposed taxes. An administration fee may apply for processing these refunds.
Policy Updates: Airline policies are subject to change. For the most current information, consult the official Tigerair Taiwan website or contact their customer service directly.
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