Transavia Airlines' cancellation policy varies depending on whether the cancellation is initiated by the passenger or the airline.
Non-Refundable Tickets: If you choose to cancel your booking, Transavia's policy states that cancellations incur a fee equal to 100% of the total booking amount, including any special requests. As a result, no refund is provided for the fare paid.
Refund of Taxes: While the fare is non-refundable, you can request a refund for passenger-related taxes imposed by airports and governments. This request must be submitted within three months after the scheduled travel date. An administration fee of €10 per canceled booking may apply for processing these refunds.
Flight Cancellations by Transavia: If Transavia cancels your flight, you are entitled to a refund of the fare paid. Refunds are typically processed within seven days from the date of the refund request.
Flight Changes: Passengers can change their flight details, such as origin, destination, travel date, time, and passenger information. A change fee of €50 per person per flight applies, plus any fare difference between the original and new booking. Changes can be made via the "My Transavia" portal or by contacting the Transavia Service Centre.
Name Corrections: Minor spelling errors in passenger names can be corrected up to two hours before the original departure time without incurring a fee. For full name changes, a €50 fee per flight applies, along with any fare difference.
Third-Party Bookings: If your ticket was purchased through a travel agency or third-party platform, contact them directly for cancellations or changes, as their policies may differ.
Policy Updates: Airline policies are subject to change. For the most current information, consult the official Transavia website or contact their customer service directly.
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