Vietnam Airlines Cancellation Policy

Vietnam Airlines' cancellation policies vary based on fare type, route, and specific ticket conditions. Here's a general overview:

General Cancellation Guidelines:

Within 24 Hours of Booking: If you book a flight at least one week before departure, you can cancel your reservation within 24 hours of booking and receive a full refund without any penalties.

After 24 Hours of Booking: Cancellations made beyond the initial 24-hour window are subject to the fare rules associated with your ticket. Refundability and applicable fees depend on the fare type purchased.

Fare-Specific Refund Policies:

Economy Flex (Classes Y/B/M):

• Before Ticketed Flight Date: Refund fee of USD 30.
• On/After Ticketed Flight Date: Refund fee of USD 50.

Economy Classic (Classes S/H/K/L):

• Before Ticketed Flight Date: Refund fee of USD 50.
• On/After Ticketed Flight Date: Refund fee of USD 80.

Economy Lite (Classes Q/N/R/T/E):

• Before Ticketed Flight Date: Refund fee of USD 80.
• On/After Ticketed Flight Date: Refund fee of USD 100.

Economy Super Lite (Classes A/G/P):

• Refund Fee: USD 100, applicable both before and after the ticketed flight date.

Important Considerations:

No-Show Policy: If you do not cancel or change your reservation at least 3 hours before the scheduled departure time, a no-show fee will apply.

Ancillary Services: Additional services purchased, such as seat selection or extra baggage, are generally non-refundable.

How to Cancel Your Booking:

Online: Visit the Vietnam Airlines website, navigate to "Manage Booking," enter your reservation code and last name, and follow the prompts to cancel your booking

Contact Customer Service: If you encounter issues online or prefer assistance, reach out to Vietnam Airlines' customer service directly.