Vietnam Airlines' cancellation policies vary based on fare type, route, and specific ticket conditions. Here's a general overview:
Within 24 Hours of Booking: If you book a flight at least one week before departure, you can cancel your reservation within 24 hours of booking and receive a full refund without any penalties.
After 24 Hours of Booking: Cancellations made beyond the initial 24-hour window are subject to the fare rules associated with your ticket. Refundability and applicable fees depend on the fare type purchased.
Economy Flex (Classes Y/B/M):
Economy Classic (Classes S/H/K/L):
Economy Lite (Classes Q/N/R/T/E):
Economy Super Lite (Classes A/G/P):
No-Show Policy: If you do not cancel or change your reservation at least 3 hours before the scheduled departure time, a no-show fee will apply.
Ancillary Services: Additional services purchased, such as seat selection or extra baggage, are generally non-refundable.
Online: Visit the Vietnam Airlines website, navigate to "Manage Booking," enter your reservation code and last name, and follow the prompts to cancel your booking
Contact Customer Service: If you encounter issues online or prefer assistance, reach out to Vietnam Airlines' customer service directly.
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