Virgin Australia's cancellation policies vary depending on the fare type and the timing of the cancellation. Here's an overview:
Economy Lite:
Economy Choice:
Economy Flex:
Business Class:
Note: Cancellation fees apply per person, per booking. Change and cancellation fees are not applicable where you are entitled to a refund under the Australian Consumer Law.
Virgin Australia offers a "Cancel For Any Reason" service for certain non-refundable bookings. This add-on allows you to cancel your flight and receive a refund of either 80% or 100% of your fare, depending on the option selected at the time of booking. CFAR must be purchased during the initial booking process and is available only for Economy Lite and Economy Choice fares on selected flights.
Cancellations using CFAR must be made through the "Manage Booking" section on the Virgin Australia website up to 24 hours before the scheduled departure time of the first flight on your booking.
Online: Visit the Virgin Australia website and navigate to the "Manage Booking" section. Enter your booking reference and last name to view and modify your booking.
Guest Contact Centre: If you require assistance or prefer to speak with a representative, contact Virgin Australia's Guest Contact Centre.
Timing: Cancellations and changes should be made as early as possible. Some fare types may have specific time frames for allowable changes or cancellations.
Refund Processing: Refunds, if applicable, will be processed according to the original payment method and may take several business days to reflect in your account.
Additional Services: Fees for ancillary services (e.g., seat selection, extra baggage) may not be refundable upon cancellation.
© 2025 My Flight Fares. All Rights Reserved.
