Volaris Airlines Name Change Policy

Volaris Airlines permits passengers to correct or change the name on their tickets under specific conditions and fees.

Name Change Policy:

Eligibility: Passengers can request a name change up to 1 hour and 30 minutes before the scheduled departure time.

Process: To initiate a name change, passengers must contact Volaris' Call Center. An agent will assist with the request upon payment of the applicable fee.

Fees: The fee for a name change is determined by the route and timing of the request. For precise fee details, it's advisable to consult Volaris' official website or contact their Call Center directly.

Important Considerations:

Documentation: Ensure that the name on your booking matches your government-issued identification to avoid complications during check-in and boarding.

Restrictions: The name change service is not available if:

• You purchased your flight with a Volaris electronic voucher.
• Your flight has begun, and you did not show up for a segment of it.
• You want to change an adult ticket to a ticket for a minor or for an unaccompanied elderly person.

Group Travel: For group bookings, Volaris offers a special rate for name changes:

• MXN 450 per passenger on domestic flights.
• USD 40 per passenger on international flights.